Summary Care Records

As part of a mandatory, national programme each GP Practice will have to make a summary care record for each patient (unless the patient has already opted out).

Please read the information regarding this.

If you wish to opt out download and complete the opt out form and return to the Practice (see below).

Information Website

Summary Care Records on the NHS Digital website.

Information Leaflets and Opt Out Form

Vaccinations

Book travel vaccinations

Get a COVID-19 vaccination

Flu vaccination

Get a meningitis vaccine (MenACWY)

Pregnant women – whooping cough vaccination

Shingles vaccination

Vaccinations for babies and children

View your medical records

Medical records hold information about you. They are sometimes called health records.

Your GP medical record includes:

  • past conditions
  • allergies
  • medication
  • test results
  • appointment notes and latters

You will have different records for other NHS services you’ve used, including hospitals, dentists and opticians. To access these records, you’ll need to contact the relevant service.

Using the NHS app or website

The NHS app is a quick way to access NHS services. Using the NHS app means you do not need to enter your personal details each time you contact the surgery. You can read more about the app on the NHS website.

You can view your GP medical record online using your NHS account.

You will need the NHS app or your NHS account login details.

Information:

You may need to ask the surgery for access to view your medical records in your NHS account. You’ll only need to do this once.

View medical record using NHS account

Find out more

For more information about how to request your medical records from other health services, such as hospitals and dentists, see NHS advice on medical records.

Sexual health support

Find out how to get support for sexual health.

Walsall Integrated Sexual Health Service

Walsall Integrated Sexual Health (WiSH) service is here for YOU. It’s a new NHS resource for people of all ages in Walsall that can give you so much help and support FREE.

Telephone: 01922 270400

Find out about Walsall Integrated Sexual Health Service

Request an appointment at the surgery

If the services above are not suitable, you can request an appointment with a doctor or nurse at the surgery.

Muscle and joint pain

The surgery does not offer support with muscle and joint pain. We recommend using local NHS services instead.

NHS physiotherapy services

Physiotherapy is free and available on the NHS throughout the UK.

Depending on where you live, you may be able to self-refer or you may need to visit your GP or consultant first. After discussing your symptoms with your doctor, they may then refer you to a physiotherapist.

Find physiotherapy services

Request an appointment at the surgery

If the services above are not suitable, you can request an appointment with a doctor or nurse at the surgery.

Military veterans and ex-forces

If you’re a veteran or ex-forces, let your GP know. This will help us to give you the best care we can.

Your GP may ask to see your military medical records. This will be kept confidential.

As well as giving you care, your GP may suggest you visit specialist mental and physical health services, or armed forces charities.

You’ll be able to speak to people who:

  • understand military life
  • are from the armed forces community, or work closely with them
  • will work to get you the care you need

You can also read the NHS website guide to healthcare for the armed forces community.

Other resources and services

Mental health support

Find out how to get support for mental health.

Get support without seeing a GP

You may get help sooner if you use the below services. You do not need to see a GP first.

Walsall Talking Therapies

Our Walsall Talking Therapies Service supports people with depression and anxiety symptoms. Depending on your needs, we can provide many kinds of treatments in line with best practice, such as Cognitive Behavioural Therapy, Eye Movement Desensitisation and Reprocessing, guided self-help, Computerised Cognitive Behavioural Therapy (cCBT) and our series of six, weekly wellbeing courses.

This service is free to any patient registered with a Walsall GP.

Telephone: 0800 953 0995
Monday to Friday 9am to 4:30pm.

Find out about Walsall Talking Therapies

If you need urgent help:

NHS urgent mental health helplines are for people of all ages. You can:

  • get 24-hour advice and support – for you or someone else
  • speak to a mental health professional
  • get advice on the best way to get help

Find a local NHS urgent mental health helpline

Request an appointment at the surgery

If the services above are not suitable, you can request an appointment with a doctor or nurse at the surgery.

Managing pain

We can help you with:

  • finding ways to manage your pain
  • reducing your dose of pain medication, if that’s what you need

Medications that should be reviewed

Studies have shown that some medications should only be used for a short time. This is because they can become less effective over time or may cause problems of their own.

These include:

  • opioids – morphine-based painkillers such as codeine, tramadol, oxycodone
  • benzodiazepines
  • sleeping tablets, for example Zopiclone
  • gabapentin
  • pregabalin

Contact the surgery

If you need help managing pain or want to request an appointment, contact the surgery.

Find out more

You can find out more about pain management and medication at:

Get a document signed by your GP

You can ask your GP to sign a document for you. This will prove that they are true and accurate.

This includes:

  • private sick notes
  • insurance certificates
  • reports proving you are fit to exercise
  • fitness for travel certificates
  • benefit claims
  • reports for adoption and fostering

Contact the surgery using an online form

You can use an online form to ask a GP to sign a document.

Our team will review your answers and then contact you about your request.

Contact the surgery using an online form

By email

You can send us a digital copy of the document by email.

When you email us, please include:

  • the forms or documents you need completing
  • why you need them
  • who they should be addressed to

We will respond within 5 working days.

See surgery contact details

In person

If you do not have a digital copy or a good quality photograph of the document, you can bring a physical copy in to the surgery.

See surgery contact details

By post

You can send us a copy of the document by post.

When you post the documents, please include:

  • the forms or documents you need completing
  • why you need them
  • who they should be addressed to
  • your contact details

We will contact you when the documents are ready or if we need more information. In some cases, we may ask you to request an appointment.

See surgery contact details

Fees

You may have to pay for some types of documents to be signed by a GP, as not all of them are covered by the NHS.

We will let you know if you need to pay in advance.

It’s up to each GP to decide how much they charge. Most GPs use the British Medical Association’s suggested fees.

How long it takes

It can sometimes take a few weeks to have a GP sign a document for you.

Not all documents need a signature by a GP, for example passport applications. You can ask another person in a position of trust to sign some documents free of charge.

To check if someone else can sign for you, read government advice on certifying document.